Computerbank General To Do List

Use this list to figure out what to do. Tasks are numbered in order of priority.

Covering Dates: July 25th to July 26th 2008

Visits Scheduled:

Meetings and Events Scheduled: Computer pick ups. Kylie and Jan to catch up at 2pm about the docsite.

Buildroom/warehouse coordinator - Nobody

Computers for Shop

1. Always be on standby to add any extras or configure ISP/printers (Friday/Saturday)
2. Finish Boxes on the go (if any)
3. Make more 10G, 20G, 40G and 60G clones. Set up second cloning machine (the one that is already there) - make sure master copy is /etc/issue date 25/06/08.
4. More laptops (see laptop tasks). Laptops that have been built need some more checking.
5. Build Boxes if required (see front desk to find out what is needed)

User Support - High Priority

1. Telephone support - As it comes in
2. Inhouse support - As it comes in. One issue coming in whenever they can - User reports they need to run aegis virus scanner before using OpenOffice? or it won't work.

Hardware Testing and Recycling

1. Help FrontDesk with incoming donation and e-waste movement (as needed)
2. Rack up HDD wiper (one set is ready to go). Try and wipe SCSI drives. We have lots of drives to wipe. The ones on the wipers are already done.Take them off and write W on them, file them away.
3. If any there, printer and scanner testing in the training room (see front room for items). Don't spend more than 10 mins on inkjets!
4. Speaker testing (if any)

   Not to do

   CDROM/DVD reader and burner testing

   RAM testing and sorting

   Internal modem testing (currently only possible to do on old distro)

Laptop Quality Control

1. QC laptops and test batteries plus any accessories when laptops become ready. If they pass QC, price and put on stock list.

Special Laptop Tasks

1. Check laptops in good cupboard, get them up and running if at least p3 550 or Cel 600 (try and use 10G+HDD and 256 RAM, more RAM if possible -> Send them to be QC'ed and tested. If faulty or under spec stick in ebay laptop cupboard (recover RAM - pc100+ /HDD - 10G and higher/CD burner/DVD, keep laptop screws and drive cradles with laptop) See LaptopQuickGuideNotes for info.
2. Create a Laptop QA guide based on the regular QA guide. Check Tech Spec to see if there are some items that need to go on there, eg battery test. Ask Kylie for source docs. Also see LaptopQuickGuideNotes
3. Clone laptop HDD's
4. HDD count and inventory

Please remember to try and update the laptop inventory. Add new laptops to the inventory and assign them a laptop number as above. The inventory file is in /home/workshop/laptop_inventory).

Warehouse

1. As monitors are donated, recycle them if they are obviously e-waste.
2. Sorting stuff in baskets, tidying cables (rubber band), and filing away
3. Maintain power packs system and file away new power packs according to voltage

FrontDesk - Front of House - Tony is Coordinator

• Refer to new front desk checklist
• Stamp receipt book
• Always check the diary to find out what is happening for the day. Check everything is ready.
• Confirm trainees for Saturday training if on (call Thur or Fri)
• Check phone messages early, try to return calls or advise others about them
• Do a balance check
• Answer phones, meet and greet, attend to shop customers
• If a Friday do a stock check
• Call outstanding applications, write letters to people we cannot contact.
• Mail in/out and gmail email
• DataBase entry for incoming and completed applications
• Follow up outstanding applications
• Update Stock list if any new builds are done
• Put price tickets on computers
• Check we have enough forms, flyers and guides, print if we have run out

Note: Each time you need to print check Control Centre->Peripherals->Printers->Instances->Settings to see if the printer is set for long edge (guide, forms), short edge (flyers) or none (single page forms).

Documentation and website

• Update documents - CD Testing How to, Monitor Testing, possibly others. This may require some prior knowledge
• Markup all outstanding documents (see above re transfers).
• Make a poster (A4) of the Internet Acceptable Use Policy and put it up in the training room. Remove the existing one. :)
• Documentation revision.

Projects

• Distro maintenance and upgrades - Mohan/Kylie/Barry
• Database redevelopment and extension - Jan is the project manager.

Other Tasks

1. Someone to go through the audio cables box and price some of the cables. Check this website for rough prices for cables - http://www.vidcam.com.au/sales/hometheatre.html We still need this done.
2. Assist with donations and computer pick ups as required
3. Assist in shop or with FrontDesk if busy and if able
4. Clean up and check training room computers. Delete most of the files/folders in /home/user and on the desktop, if any (not the desktop folder/button itself or the four default icons, home, floppy, trash, and the user guide). Check that USB is working on all computers. (For Friday only)
5. Check we have a pile of formatted floppies in the training room (on top of video TV, about 20).

• Identify stuff for the Surplus store and for eBay
• Visit the issue tracker for special requests, outstanding issues, or to log an issue.
• Look out for the housekeeping raffle on Thursday and Friday ;)

Donations/E-waste Scheduled to come in

• There may be individuals dropping items off.

Things to remember: Please see the donations page for current e-waste fees. Fees can be reduced (50% off) or waivered if someone is low income. Any one returning a Computerbank system for recycling shouldn't be charged a fee (part of our service to them).

It can often be reassuring to let the person know what we do with the gear, ie assure them we recycle with care for the environment. Lastly, be sure to organise a receipt (recycling e-waste can be claimed as a business expense). All e-waste service fees include GST.

If possible offer people an Ubuntu CD to try at home.

Practice good manual handling techniques when moving computer equipment.

Notes